If your device has a touch screen and the touch screen is not responding properly, try the following:
- Remove any protective covers from the touch screen. Protective covers may prevent the device from recognizing your inputs and are not recommended for touch screen devices.
- Ensure that your hands are clean and dry when tapping the touch screen.
- Restart your device to clear any temporary software bugs.
- Ensure that your device software is upgraded to the latest version.
If the touch screen is scratched or damaged please contact the service center on 0501238888
