Why do I get an error message when I try to use my camera?

Your mobile device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

  • Charge the battery or replace it with a battery that is fully charged.
  • Free some memory by transferring files to a PC or deleting files from your device.
  • Ensure that the camera is saving to the right memory (Phone or SD card)
  • Start the camera by selecting the icon from your home screen or opening the
    • Application menu
    • Press the camera settings button.
    • Select the memory you want to use.
  • Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Service Centre.
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