Why can’t I log onto the internet or use any of my internet based applications?

The phone’s internet settings are either incorrect or they are worn and need to be replaced

To get new internet settings please do the following:

  • The Phone automatically gets settings from the service provider when a new Sim card is inserted. If the phone has the worn internet settings, switch off the phone, remove the battery and Sim card/s, replace the battery and switch on the phone without the Sim card/s. Once it’s finished booting up, switch it off and replace the Sim cards and switch it on. The phone should give you a message about configure a new card, select okay and your settings should be automatically updated.
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