The phone’s internet settings are either incorrect or they are worn and need to be replaced
To get new internet settings please do the following:
- The Phone automatically gets settings from the service provider when a new Sim card is inserted. If the phone has the worn internet settings, switch off the phone, remove the battery and Sim card/s, replace the battery and switch on the phone without the Sim card/s. Once it’s finished booting up, switch it off and replace the Sim cards and switch it on. The phone should give you a message about configure a new card, select okay and your settings should be automatically updated.