Why doesn’t my remote control the TV?

It could be a fault of the TV set Or the remote control It is easy to test the remote control than the TV set Note* Make sure to check that the batteries are working and that they are properly installed. The easy way to test the remote control‘s infra-red LED is working or not, […]

Why won’t my TV switch on?

Check if the power cable is connected to the TV set and to the mains (wall). Check if the mains are switched ON. Check the ON/OFF switch underneath the TV set is switched ON (If on you should get the standby light switched on) IF ALL THE ABOVE IS CORRECT AND THE STANDBY LIGHT DOES […]

Why does my TV switch off after some time?

This could be because the sleep mode has been selected / activated. To deactivate the sleep mode press the Sleep Button on the remote control – and select off mode. You have different sleep time options – 10 / 20 /30 / 60 / 90 / 120 / 180 / 240 minutes and the OFF […]

Why is there no picture on my TV?

Many inputs on a TV set means that more than one external device can be connected at the same time. e.g.: DVD, Blu-ray, decoders ETC… Most of the time customers do not select the correct input source. e.g.: DVD player is connected on AV1 and the customer selects any other input beside AV1, they will […]

How to connect AV, HDMI, VGA, Component and SCART?

Let’s take a DVD / Blu-Ray player with HDMI, AV, VGA, Component and SCART outputs. HOW TO CONNECT AV – Connect yellow from external device to TV set for picture. Choose the correct AV channel – Note the AUDIO LEFT and RIGHT out needs to be connected to the Input of the TV set. If […]

How do I connect my TV to an Amplifier?

On the Hisense TV sets there is a Digital Coaxial audio output available on the side of the TV set (Colour of the jack is dark Orange) – Cable can be a single RCA cable. If a customer has a digital Amplifier / Receiver with the Digital coaxial input then they can connect the digital […]

How do I play my media via USB?

Plug in the USB/External HDD. Side or bottom back of the TV set. Press source and Select DMP (Last option) or select/press DMP button on the remote control. TV will display USB interface on the screen. You will be able to select Movie / Music / Photo, and then select the content you would like […]

Why is my picture not working on HD?

Swap the existing cable with a “known-good” working cable. Remove any HDMI switch boxes / repeaters and try connecting directly. Restart the TV and external device in this order to force a new HDCP query from the external device. Sometimes the (connecting points – top left), Hotplug detect scheme doesn’t work properly. As a last […]