Make sure all accessories are in the box: The stand Base connector Screws You will need a screwdriver (Star) to connect the base stand to TV.
It could be a fault of the TV set Or the remote control It is easy to test the remote control than the TV set Note* Make sure to check that the batteries are working and that they are properly installed. The easy way to test the remote control‘s infra-red LED is working or not, […]
Check if the power cable is connected to the TV set and to the mains (wall). Check if the mains are switched ON. Check the ON/OFF switch underneath the TV set is switched ON (If on you should get the standby light switched on) IF ALL THE ABOVE IS CORRECT AND THE STANDBY LIGHT DOES […]
This could be because the sleep mode has been selected / activated. To deactivate the sleep mode press the Sleep Button on the remote control – and select off mode. You have different sleep time options – 10 / 20 /30 / 60 / 90 / 120 / 180 / 240 minutes and the OFF […]
Many inputs on a TV set means that more than one external device can be connected at the same time. e.g.: DVD, Blu-ray, decoders ETC… Most of the time customers do not select the correct input source. e.g.: DVD player is connected on AV1 and the customer selects any other input beside AV1, they will […]
Let’s take a DVD / Blu-Ray player with HDMI, AV, VGA, Component and SCART outputs. HOW TO CONNECT AV – Connect yellow from external device to TV set for picture. Choose the correct AV channel – Note the AUDIO LEFT and RIGHT out needs to be connected to the Input of the TV set. If […]
On the Hisense TV sets there is a Digital Coaxial audio output available on the side of the TV set (Colour of the jack is dark Orange) – Cable can be a single RCA cable. If a customer has a digital Amplifier / Receiver with the Digital coaxial input then they can connect the digital […]
Plug in the USB/External HDD. Side or bottom back of the TV set. Press source and Select DMP (Last option) or select/press DMP button on the remote control. TV will display USB interface on the screen. You will be able to select Movie / Music / Photo, and then select the content you would like […]
If you pick up the signal / channels and the sound has a buzzing noise – this is a sound setting change that is needed. The sound needs to be changed to “I”. If you pick up the signal / channels and the picture is in black and White / ETC – this is a […]
Swap the existing cable with a “known-good” working cable. Remove any HDMI switch boxes / repeaters and try connecting directly. Restart the TV and external device in this order to force a new HDCP query from the external device. Sometimes the (connecting points – top left), Hotplug detect scheme doesn’t work properly. As a last […]