[vc_row layout=”ts-row-boxed” css=”.vc_custom_1582716549764{margin-right: 40px !important;margin-left: 40px !important;}”][vc_column][vc_column_text]We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

This Privacy Policy governs the manner in which Hisense Ghana, Ltd. (with its official address at Mensah Wood Road East Legon, Accra, Ghana) and its affiliates (collectively called “Hisense”, “we” or “us”) collects, uses, maintains and discloses information collected from you of this website (“Website”). This Privacy Policy is effective as of March 1, 2018.

Hisense maintains privacy policies to safeguard personal identifiable information and communications from unauthorized intrusions. By “personal identifiable information”, we mean any personal information that identifies you, such as your name, address, telephone number, e-mail address, and information about activities (online or otherwise) that is directly linked to your information.

How and why Hisense collects and shares your information

Our online contact forms will ask for limited personal information to ensure we are able to complete your request and respond accordingly. Any information collected from these forms will only be used when Hisense replies your request, or uses agents and service providers (such as contractors or third party companies) to perform services on Hisense’s behalf, or provides your information to Hisense’s retailers or after-sales service partners, We will use commercially reasonable efforts to ensure that the contractors and third party companies protects your personal information in a manner consistent with this Policy.

You may tell us how you would like to be contacted in connection with information you provided to us via our online contact services. If you notify Hisense that you do not want us to use, modify or delete any of your information in the ways described in this Privacy Policy, we will honor your request. However, if you then later provide additional personal information to this Website or otherwise respond to one of Hisense’s online inquiries, we will assume that you have changed your decision with respect to Hisense’s use, modification or deletion of your information, and Hisense may contact you as described therein. You may, at any time, notify us that you do not want to be contacted by Hisense.

Hisense will use commercially reasonable efforts to assure that your e-mail will be kept private. Hisense will not disclose to those parties not affiliated with Hisense, private e-mail communications that are transmitted using Hisense services, except as required to operate the service, or to reply your request, or as otherwise required by law.

Hisense will respond to improper conduct. Hisense may use personal information to investigate and help prevent potentially unlawful activity or activity that threatens us or otherwise violates the customer agreements for any products or services that Hisense provides.

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any particular individual regarding visitors and users with our business partners for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may use cookies combined with anonymous user data (and personal data if you provide it) to track user movement and behavior within and across this Website and products. We may use this information to help us, or our authorized agents, service providers, retailers and marketing partners, to offer to you products and services that may better serve your needs, and to perform website and/or user analytics. We may supply this information to a third party services or analytics providers to perform the services or analysis for us and to provide the results to us under the terms of a contract that requires the third party services or analytics provider follow all applicable laws and regulations. We use the information and the analytic results to improve this Website and products, the user’s experience, and to provide you with content and services that better meet your needs.

Changes in practices

Hisense will keep its privacy policy current, and will make every effort to promptly update this web page every time there is a change to this policy.

Additional privacy protections for children using the internet

Hisense recognizes that children, including young teenagers, may not be able to make informed choices about personal information requested online. Accordingly, Hisense does not knowingly target children or teenagers (younger than eighteen years of age) for collection of information online. Hisense does not solicit or collect personal identifiable information from children and teenagers according to the applicable laws and regulations and does not allow anyone else to do so.

Representations and warranties

Warranties and Limitations of Liability information and documents provided on this Website are provided “as is” without any warranty. Hisense makes reasonable efforts to include accurate and up-to-date information on this Website; it does not, however, make any representations as to its accuracy or completeness. Your use of this Website is at your own risk. Hisense, its suppliers, distributors, authorized agents, service providers, retailers and marketing partners and the other parties involved in creating and delivering the contents of this Website, are not liable for any damages arising from your use of this Website.

Intellectual property rights

The materials displayed on this Website, including but not limited to all text, audio, video, images, photographs, illustrations, artwork, animation files and other graphics, and names, logos, trademarks and service marks, are property of Hisense or its licensors, and are protected by copyright, trademark and other intellectual property laws. This Website may be displayed, downloaded and/or printed solely for your personal, non-commercial home use, provided that you do not delete or modify any copyright, trademark or other proprietary notices. Any other use of the material on this Website without the prior written consent of Hisense is strictly prohibited.

Product information

Product information and photography featured within this Website were as accurate as possible at the time of publication. Subsequent refinements may be evident in the actual product. Prices and specifications are subject to change without notice. Selected accessory items or props shown in the photographs are not part of the product unless specified. Warranty validation and terms vary by product, country and period.

linked websites

This Website may contain hypertext links to other completely independent web sites. Hisense makes no warranty or representation as to the accuracy, completeness or authenticity of information contained in any hypertext link. The existence of such a link cannot be construed as direct or indirect approval, endorsement or sponsorship of or affiliation with the linked site on the part of Hisense. Please be aware and acknowledge that your use of this Website to link to other sites is at your own risk. You, as visitor to this Website, acknowledge and agree that Hisense has no obligation to review any sites linked to this Website and is not responsible in any way for the content of any linked sites. These websites, links and services may have their own privacy policies and customer service policies. Browsing and interacting with any other website, including websites which have a link to this Website, is subject to that website’s own terms and policies.

Hisense reserves the right to modify the information contained on this Website at any time without notice. While Hisense makes all reasonable efforts to ensure that all material on this Website is correct, accuracy cannot be guaranteed and Hisense does not assume any responsibility for the accuracy, completeness or authenticity of any information contained on this Website. This Website and all information and materials contained herein, is provided to you “as is” without any warranty of any kind.

Your Consent

By using the Website and/ or by providing your information, your consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Office

Hisense Contact Center

Sun Electronics Ltd – Hisense Ghana

Mensah Wood Road

East Legon, Accra, Ghana

Phone: +233 030 255 0000

Email: contactcenter@hisense.com.gh


Please contact our 12/7 call center +233 030 255 0000[/vc_column_text][/vc_column][/vc_row]