The touch screen could be locked, to unlock press the unlock button for 12 secs Note*With any other support information contact the Hisense service center 0860-hisense (4473673)

The water outlet valve could be faulty- Replace water dispenser valve Check water dispenser seals Check that the outlet valve plunger is not jammed

The water outlet valve could be faulty- Replace water dispenser valve Check that the outlet valve plunger is not jammed

Globe could be faulty-replace the globe The door switch could be faulty or jammed (press with finger to check)

Check if the fridge is level, if not adjust the feet Check if there is enough clearance between wall/skirting board and the fridge

Check temperature setting, make sure it’s not too low Make sure the doors are 100% sealed Switch unit off at the mains for a few hours

The drain pipe could possibly be blocked on the back bottom inside the fridge The drain pipe could be cleared by inserting a thin knitting needle or braising rod down the drain pipe hole. Note*With any other support information contact the Hisense service center 0860-hisense (4473673)

Readjust the temperature setting

Adjust the temperature to a lower setting Checked if the door is sealed Make sure there are no warm food items placed in the fridge

Adjust the thermostat Listen if you can hear the sound of the compressor running Listen if you can hear the compressor starting and stopping continuously